RETURNS, REFUNDS, EXCHANGES & SHIPPING
- Sparrow Space accepts returns and would initiate a REFUND if the product you purchased is found to be damaged or defective
- All items must be in the same condition that you received it.
- Please send us a message on our contact page with details of your purchase and reason for returning the defective product.
- Sparrow Space will make every attempt to make you a happy customer :)
Upon approval of your RETURN due to the acceptable returns, we will REFUND you the complete charge, including your SHIPPING & HANDLING Charges.
If you wish to have an exchange of the SIMILAR or any other product, please advise us so we can process the exchange for you after approval of your RETURN.
International orders are subject to the customs/duties levied by the country you receive the package to. These charges are are set by the country you are receiving the packages. Sparrow Space is not responsible for these charges. When declaring our product, they will have the actual price and weight, so that the customs duties/charges are set by the Country of receipt.